Agriya.com

FAQ

Welcome to the FAQ section of MarkIt. This section has answers for most of the questions frequently raised for the MarkIt product.

If you don't find the answer your question below, please contact our live support.

Billing

1. What payment methods do you accept?

 We accept most major credit cards through PayPal, 2 Checkout, MoneyBookers and ePassporte.

2. Can I pay by bank wire?

This may be possible, please speak to our support staff who will be able to assist you further. Please note that you will be charged an additional fee for what we incur from accepting a bank wire.

3. Can I get a refund if I'm not happy?

Refunds are given in exceptional circumstances where it can be proven that the script is not functioning correctly. Refunds can not be issued, if the customers simply change  their mind.

Delivery

1. Can I download the software instantly?

We approve all payments manually due to past fraud concerns. This is usually done within an hour during office hours. If it takes longer than this, please contact our live support who will be able to help you.

2. Do I get a physical copy of this software?

No, we distribute our software by digital means only. The software box is only representative of the software.

3. Do you provide updates?

Yes, all customers are entitled to lifetime updates.

Support

1. Do I get support after I purchase the product?

Yes, you can access our support via live chat, telephone or from our online helpdesk.

2. I need some modifications made, who do I contact?

Please contact our support desk; a member of support staff will put you in touch with the right person.