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Agriya's support and help when something is not working, is really really great. I highly recommend working with Agriya.
“We don’t find many companies that call to find out if things are okay, if we have any development needs further and time-to-time come up with suggestions on how we can improve our services.” – Co-Founder, CEO, Analyst2hire
Feedback Summary
INTERVIEWEE DETAILS
Designation – Co-Founder, CEO
Nature of Business – Online Marketplace
PROJECT INSIGHTS
Objective & Scope
1. What was the objective of the project you did with Agriya?
We needed someone who could provide us with the platform at a very short notice and who would be available for ground-level supervising and support once we launch it. We did look around for well-defined support and we spotted Agriya, so we approached them. The main objective for us at Analyst2hire was to be able to provide a seamless pairing between an employer and a consultant using our platform. It is a sort of freelance job portal.
2. What is the scope of the project? What all did Agriya do for you?
Agriya already had the script so what they did was, they uploaded the script for us onto our server and then we gave them our requirements and they were able to also modify the script in order to suit our requirement. So, it wasn’t different but just a regular script to what we had as an idea and they were able to build the platform for us as well. They developed the platform, the application, and everything to support the workflow. They were responsible for the end-to-end design of the website and the app which was for both platforms; Android and iOS.
Duration
3. What was the estimated timeframe committed for the completion of the project?
The initial timeframe was to develop it before December 2015 which they were able to do that after starting the project in October 2015. The first phase was just about uploading the script on our server in twenty-four hours and the second phase which was about modification and development, the agreement there was to finish it in fourteen working days.
4. How much time did it actually take for completing the task?
Before the end of October 2015 the initial development was completed and deployed. Most of the times they were able to deliver on time, it is not an issue with them. Eight out of nine times they deliver it on time generally. There were several phases of the project that we did with them and they always delivered every requirement before time. The portal was launched in January 2016.
Budget
5. Please provide an approximate figure (in $) for the work done?
In total, they charged around seven thousand dollars as a combined payment for the entire task done over a period of time.
6. Did they exceed the committed price point and why?
No, in fact, at times I do negotiate with them and always come back with the favorable quote before going ahead.
VENDOR INSIGHTS
7. How did you come to know about Agriya?
I was doing my research to find a company that could help us deliver a marketplace platform and there were a lot of companies on the internet so I just basically looked at their reviews from different people and when I made up my mind on Agriya based on their research and their reviews, I decided to contact them.
8. Why did you choose to partner with them?
Their reviews mentioned positive things about their products, quality of deliverables as well as the after sales customer service, so all those things I considered including price and decided to give them a call.
OUTCOME
9. Did the company deliver as per your expectations?
Absolutely, yes!
10. Are you satisfied with the sales and customer support service?
I think they are very good at dealing with their customers. Their support is also very good. I actually established more than just the professional relationship; I think I have a friend already in Agriya. We don’t find many companies that call to find out if things are okay if we have any development needs further and time-to-time come up with suggestions on how we can improve our services.
OPINION
11. Is there anything that makes them stand out compared to other companies (core Strengths)?
Because they are driven by the passion for making sure their customers are happy with the end products they develop for them, so I think they are pretty customer-focused in everything. I also think they are focused on affordable services so they are interested in helping you to get through your project as quickly as possible.
12. According to you, is there any area that you think they can improve upon?
Not sure now. Because I had a very good experience with them, I don’t really think of any area they need to improve upon.
13. Did they offer proactive consultative approach? (Technical advice, design changes etc.)
Absolutely! I think their approach is very consultative one. If you talk to them about what you want, then they seat and analyze about its feasibility, do-ability, and its impacts. They think about all those things before they go ahead.
RATING
14. On a scale of 1 - 5, how would you rate Agriya on the following parameters: (Where 5 - extremely satisfied and 1 - not at all satisfied)
A. Quality of work.
Five.
B. Reliability (demonstrating professionalism, responsiveness in communication, cost-effectiveness, meeting deadlines etc.)
Five.
C. Ability for Development
Five.
D. Ability for Design
Five.
E. Project Schedule
Five.
F. Project Consulting (Upfront suggestions)
Four Point Five.
G. Overall Score
Five.
H. How likely are you to recommend Agriya to a colleague, out of five again.
Five.
Great product
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Excellent Service
The Consultant who worked with me, Kamal Raj, was extremely professional and helpful. He was quick to respond and even at off work time, he would still respond to any question I had. My product has been installed as well. But it configuration time. So I will come back for a more in-depth review once the configuration is done. For now, I am very happy with the service, its highly professional.
Toyin
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